Omen 17 Receiving Hard Drive Error Code in the quick test. Need instructions/Guidance

[Ddgtomahawk]

Hello I ran the Hardwar diagnostic Test during startup and it showed this.

Not sure what to do or replace. I'm comfortable doing it and have hard drive readers if I need to recover my old data I just need guidance.

System Exter
Battery Check : Primary - OK (1)

Processor Check : PASSED

Wireless Module Check : PASSED

Hard Drive SMART Check : PASSED

Hard Drive Short DST Check : FAILED
FAILURE ID : UC7B9A-91UC3Q-MFPW21-60W903

PRODUCT ID : 1KV90UA#ABA
Hard Drive 1- Secondary HDD Bay
System Extensive Test : FAILED

[old_geekster]

@Ddgtomahawk , welcome to the Community.

Since I don't have the exact model of your computer, I am not certain if you have two hard drives in you computer.  However, it appears to me that you do and the second hard drive (#1), not the drive with the OS, is failing or has failed.  This is the one that you should test again.

[Ddgtomahawk]

The Model Number is 17-an012dx

[Ddgtomahawk]

 

is it this thing? Do you know a common upgrade or compatibility?

[Ddgtomahawk]

@old_geekster

[old_geekster]

Thank you for the additional information, @Ddgtomahawk!

This is the reason that the model of the computer is necessary.  I would not have responded if I had known it was a laptop.

I am asking @erico to help you further.  I am not certain how to help you.

[erico]

That appears to be your SATA 2.5"/7mm hard drive.

You can replace it with a 2.5"/ 7mm NAND  SATA hard drive.

https://www.amazon.com/s?k=2.5%22+SATA+laptop+hard+drive&crid=2RK1AYU4QQO9L&sprefix=2.5+sata+laptop+...

You could also upgrade the SATA 2.5"/7mm legacy hard drive to a 2.5"/ 7mm NAND  SATA SSD for a performance boost.

https://www.amazon.com/s?k=1tb+ssd+sata+2.5+internal+laptop+hard+drive&crid=2NDLT625S5D0C&sprefix=2....

Does your laptop have a dual disk setup?

Does it also have a PCIe NVMe M.2 SSD installed?