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‎05-05-2024 06:59 PM

HP Recommended
Product: HP ENVY - 17t-ce100 CTO
Operating System: Microsoft Windows 10 (64-bit)

Hi all. I need to replace the keyboard, which after a year and three months since I purchased the notebook brand new from HP, had two keys unusable, let alone the covers of 7 others almost completely erased.  The issue is that i don´t want to buy the same keyboard that came factory built-in, but a different one (otherwise I will experience the same problems again).

The original keyboard is backlit, something I really don´t care to have.

Could anybody help me to find another HP keyboard that is compatible with this notebook but with stronger (and permanent letters) than can last for more than a year?

Many thanks in advance.

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2 REPLIES 2

‎05-05-2024 08:20 PM

HP Recommended

@Massini 

 

Please use parts on the following list

 

           https://support.hp.com/us-en/document/c06521086

 

You have to replace the whole top cover

 

Regards.

BH
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‎05-06-2024 05:28 PM

HP Recommended

I appreciate your quick reply. just to make it clearer, what I have to replace are:

keyboard

Top cover

Any suggestions of where to purchase those parts? As I recall, HP does not carry them, do they? 

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