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‎05-01-2024 03:10 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Right click no longer works on the touchpad -- HW diagnostics indicates a HW failure.  I am looking to a replacement part to install.  The part does not appear on the HP Support site as available for the HP 15t-dy100.

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4 REPLIES 4

‎05-01-2024 03:50 PM

HP Recommended

@GTV-2000 

 

HP 15t-dy100 is a CTO machine, what is its product id ? But there is no part for touchpad, you have to replace the whole top cover. We need to know its product id to be able to find out part # for you. Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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‎05-01-2024 07:20 PM

HP Recommended

Hi - thanks for the quick response.  I believe you need the following #: 7BJ14AV

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‎05-02-2024 06:53 PM

HP Recommended

@GTV-2000 

 

The following link shows its Parts list

 

             https://partsurfer.hp.com/partsurfer?searchtext=7BJ14AV

 

Many parts are N/A that means HP does NOT stock them, you can use part # to search elsewhere.

 

Regards.

BH
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‎05-03-2024 11:52 AM

HP Recommended

Thank you! This detail is extremely helpful. I now have to figure out if the part is AHS, NSV, or SNW. 

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