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‎05-05-2024 10:46 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J84AV)

THe casing for my Notebook are splitting.  hinge broken.  screen cracked.  Laptop only a year old.  Is the left hinge breaking like this a common defect? HP ENVY x360 2-in-1 Laptop 15IMG_4607.jpgIMG_4606.jpg

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1 REPLY 1

‎05-06-2024 09:21 AM

HP Recommended

 

Hi @HolyMacanoly , 

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP ENVY x360 2-in-1 Laptop 15 Notebook are splitting.  hinge broken.  screen cracked.. Not to worry I will help you to get a resolution to resolve the issue.

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support

Take care and have a good day.
Gaya1239 – HP Support.
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