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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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You should be able to charge by way of one of the USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge) ports.
The issue is that the power adapter needs to be at least 45 or 65 watts.
A mobile phone charger will not be able to supply enough power to properly charge the lithium Ion battery in your laptop. The wall charger for my Samsung Flip-Z only provides 25 Watts. That is perfect for the phone ,but not for my Spectre x360 13t laptop.
Multiply the output power in amps by the output voltage to get the output power in watts. That is the P(power) = I(amps) x E(volts) formula.
Charging the battery with a low powered power adapter is not good for the long term service life of your laptop's battery.
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