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‎05-05-2024 10:44 AM

HP Recommended
Product: HP ProBook 450 15.6 inch G10 Notebook PC (71H61AV)

I have a new HP ProBook 450 G10 running Windows 11. I have noticed that the battery slowly drains while it is powered off. On one occasion, it went from 100% to 76% percent while being powered down for 11 days, and 100% to 88% while being powered down for 5 days. It is not plugged in while powered down. I power the  laptop down by using the Windows > Power > Shut Down onscreen option (as opposed to the hard power button). Is this normal? What could be causing this issue?

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‎05-05-2024 03:25 PM

HP Recommended

Modern laptops do not actually power off when you press the power button; insted, they go into a hybrid sleep mode -- which continues to use battery power and can generate heat.


To force your laptop to actually power off when you are pressing the power button, watch this video:


https://www.youtube.com/watch?v=GCMgeZ1M7PI



I am a volunteer and I do not work for, nor represent, HP
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‎05-14-2024 03:44 PM

HP Recommended

I believe my power off button may have been inadvertently set to sleep; however, I'm now noticing that my battery also drains as I am using the laptop while plugged in (1% over the course of 2 hours). I have never known laptop batteries to do this in the past. Is this a new "feature" of modern laptops?

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‎05-14-2024 06:34 PM

HP Recommended

Not that I am aware of.



I am a volunteer and I do not work for, nor represent, HP
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‎05-21-2024 10:00 AM

HP Recommended

I have changed the setting to make sure the laptop powers off with the power off button, but it seems to have gotten worse. It has gone from 97% to 80% while powered off for just 6 days. Are there other settings I should look for, or is this a defect?

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