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‎05-05-2024 04:16 PM

HP Recommended

the level of the ink appears to be okay.

the paper is coming through the feeder, but nothing is printing on the page 

try resetting the print but still nothing 

try cleaning still nothing 

don't know what to do at this point 

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1 REPLY 1

‎05-07-2024 07:43 AM

HP Recommended

Hi @NIQUE-J,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the print quality. 

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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