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‎05-03-2024 11:33 AM

HP Recommended
Product: HP ENVY 6020e All-in-One Printer

I live in Belgium where 59% of people speak Dutch, 40% French, 1% German.

Instant ink is displayed in French. I managed to choose English as language in some HP account, but instant ink continues to be displayed in French.

2 horrible bugs: The language cannot be changed AND it forces the wrong language on users. 

Politically, this is also incredibly stupid. A lot of Dutch and French speaking people are opposed to each other in Belgium.

I wonder what happens in countries like India, with so many different languages.

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1 REPLY 1

‎05-03-2024 02:48 PM - edited ‎05-03-2024 02:51 PM

HP Recommended

Hello @Luc074 ,
Welcome to the HP Support Community!

 

If I understand correctly, you want to select the Dutch language for Instant Ink.
HP provides the two languages for Belgium:


1. be-nl: https://support.hp.com/be-nl/product/ink-paper/hp-envy-6000e-all-in-one-printer-series/model/2100187...

2. be-fr: https://support.hp.com/be-fr/product/ink-paper/hp-envy-6000e-all-in-one-printer-series/model/2100187...

 

There is a way: https://support.hp.com/us-en/document/ish_3259778-1993151-16

Then scroll down to here: "Move your service to another country/region"

 

I think that would be the solution for them. Please give it a try and then give me feedback.

 

Kind Regards
Andr-1611

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