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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-20-2024 02:19 AM

HP Recommended

Hi Support,

 

I am working on some rooms with the HP Poly X52, some of the display cannot detect the X52 HDMI output signal.

 

Currently the X52 is running 4.1.4 firmare

Zoom Controller version is 5.15.0

Zoom Room Verion is 5.15.7

 

Can you share some light?

 

Thanks.

 

Jackson

Reply
1 REPLY 1

‎04-21-2024 12:58 AM

HP Recommended

Hello @Jackson128 ,

 

welcome to the HP Poly community.

 

I suggest you contact our Support organization in your region and provide details on the make of the Screens you have issues with. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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