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Hello all,
we just released PolyOS 4.2.0-396113. This release will also update the Poly TCOS 6.0.0-211616, E70 1.9.0-510060, Studio E60 1.0.3.3
This software version can only be found via Poly Lens
NOTE: There is an extra unzip required when downloading from Poly Lens.
Poly announces the new release of Poly VideoOS for Poly G7500, Poly Studio X70, Poly Studio X52, Poly Studio X50, and Poly Studio X30.
Software version: 4.2.0
Release date: April 2024
This Poly VideoOS software build includes the following device software versions:
-
Poly TCOS 6.0.0
-
Poly Microphone IP adapter 3.0.1
-
Poly IP table microphone 3.0.0
-
Poly EagleEye Cube USB camera 1.3.1
-
Poly Studio E70 camera 1.9.0
-
Poly Studio E60 camera 1.0.3.3
- What’s new in Poly VideoOS 4.2.0
This feature release of Poly VideoOS is available for all Poly and partner modes.
- Partner application updates
This release supports the following versions of partner applications.
- Updating your system
All Poly G7500 systems and Poly Studio X video bars support Poly VideoOS 4.2.0.
- Products tested with Poly VideoOS 4.2.0
Poly products are tested extensively with a wide range of products. The following tables provide information on the products tested for compatibility with this release.
- Resolved issues in Poly VideoOS 4.2.0
Review the resolved issues in this release.
- Known issues in Poly VideoOS 4.2.0
Review the known issues in this release.
What’s new in Poly VideoOS 4.2.0
This feature release of Poly VideoOS is available for all Poly and partner modes.
Important: Review the section on updating your system before you install this release.
- Introducing Poly Studio E60 as a USB camera for Poly G7500
Poly Studio E60 is a mechanical pan-tilt-zoom (MPTZ) 4K camera for large meeting rooms.
- Poly DirectorAI Improvements
There have been several updates to the AI and machine learning technology behind Poly DirectorAI in Poly VideoOS 4.2.0.
- This release provides many quality-focused updates and fixes
This release provides enhancements and fixes to resolve customer issues. These updates provide a more stable and reliable experience.
- Multiple USB-connected cameras in Microsoft Teams Rooms
Connect a second Poly Studio E70 camera or Poly EagleEye IV camera via USB in Microsoft Teams Rooms.
- New out-of-box experience using Poly TC10 and Poly TC8
Complete a new system setup via the Poly TC10 or Poly TC8 touch controller. The new experience provides a guided set up for any use case, including standalone mode, or if in paired mode, the initial configuration for the entire Poly video system.
- SCEP support on Poly touch controllers
You can manage certificates using your touch controller.
- People counting on Poly G7500 and Poly Studio X70 video bar
People counting is now available on the Poly G7500 system with a USB- connected Poly Studio E70 camera and the Poly Studio X70 video bar.
- Poly DirectorAI people framing enabled on Poly Studio X30 and Poly Studio X50 video bars
You can now enable Poly DirectorAI people framing on Poly Studio X30 and Studio X50 video bars for all applications including Poly Video mode.
- Diagnostic / Video Capture on the Poly Studio E70 camera
Diagnostic / Video Capture is now available on a Poly Studio X70 video bar with a USB-connected Poly Studio E70 camera.
- Poly Speaker Volume Boost on Poly Studio X70 and Poly Studio X52
Poly Speaker Volume Boost is now available on Poly Studio X70 and Poly Studio X52 video bars in all provider modes.
- Poly Speaker Output Enhancement via 3.5mm lineout on Poly G7500 in Microsoft Teams
Poly Speaker Output Enhancement is available to boost 3.5mm lineout audio on the Poly G7500 system in Microsoft Teams.
- Expanded support to connect up to four Poly Trio C60 conference phones
Poly G7500 and Poly Studio X video bars now support up to four connected Poly Trios C60 conference phones as audio devices.
- Poly Sound Reflection Reduction supported via line in / line out and USB on DSP processors
Support has been extended for Poly Sound Reflection Reduction.
- French Canadian QWERTY keyboard on the Poly TC10 and Poly TC8 touch controller
A French-Canadian QWERTY keyboard is now available on the Poly TC10 and Poly TC8 touch controller.
- Software update process now includes the option to ignore HDMI sessions
The software update process has been enhanced with a new option that enables HDMI connected devices to stay connected when the system updates.
Introducing Poly Studio E60 as a USB camera for Poly G7500
Poly Studio E60 is a mechanical pan-tilt-zoom (MPTZ) 4K camera for large meeting rooms.
Poly Studio E60 camera features include:
-
12x optical zoom MPTZ camera
-
Poly DirectorAI, which includes only group framing in this initial release
-
Connects to Android and Windows-based video systems
-
Supports inverted mounting above or below a monitor
In this initial release the Poly Studio E60 camera can only be connected via USB to a Poly G7500 system. The Poly Studio E60 camera supports Zoom and Tencent. You can connect up to three Poly Studio E60 cameras to the Poly G7500 system.
Note: For detailed information on the new Poly Studio E60 camera, review the Poly Studio E60 Release Notes.
Poly DirectorAI Improvements
There have been several updates to the AI and machine learning technology behind Poly DirectorAI in Poly VideoOS 4.2.0.
The machine learning model for head detection has been retrained to significantly improve detection rates and better handle low-contrast situations. This applies to all Poly Studio X all-in-one video bars and the Poly Studio E70 camera.
People framing has been improved, based on customer feedback. The speed of head framing decisions/transitions has been increased while logic around proximity framing has also been improved to minimize layout changes and stabilize the experience.
Note: People framing is no longer a preview feature and is now fully supported and tested.
Multiple USB-connected cameras in Microsoft Teams Rooms
Connect a second Poly Studio E70 camera or Poly EagleEye IV camera via USB in Microsoft Teams Rooms.
-
The Poly G7500 system supports two USB-connected Poly Studio E70 or Poly EagleEye IV cameras.
-
Poly Studio X50, Poly Studio X52, and Poly Studio X70 video bars support a single USB-connected Poly Studio E70 or Poly EagleEye IV camera.
There is also increased functionality when using USB-connected cameras on Poly Studio X50, Poly Studio X52, Poly Studio X70 video bars, and G7500 systems.
This includes:
-
Firmware management
-
Framing mode changes via the Microsoft Teams application
-
Camera controls via the Poly Video application
-
Management of settings in the system web interface
New out-of-box experience using Poly TC10 and Poly TC8
Complete a new system setup via the Poly TC10 or Poly TC8 touch controller. The new experience provides a guided set up for any use case, including standalone mode, or if in paired mode, the initial configuration for the entire Poly video system.
Users are prompted to complete the out-of-box setup via the touch controller. The process remains the same for setting up a Poly device without a touch controller.
Important: Update the touch controller to Poly TCOS 6.0.0 software if prompted during the out-of-box experience to avoid sync issues when pairing with a Poly G7500 system or Poly Studio X video bar.
A new touch controller system web interface is also now available.
For more information on the new Poly touch controller out-of-box experience and the new touch controller system web interface, review the Poly TCOS 6.0.0 Release Notes.
- Access the touch controller web interface
Access network and system settings, security settings, and diagnostics tools and logs in the Poly touch controller web interface.
Access the touch controller web interface
Access network and system settings, security settings, and diagnostics tools and logs in the Poly touch controller web interface.
Note: In paired mode, the touch controllers inherit some settings from the Poly VideoOS system web interface. Inherited settings are read only in the touch controller web interface.
Procedure
SCEP support on Poly touch controllers
You can manage certificates using your touch controller.
SCEP enables you to automatically enroll devices to retrieve new digital certificates or renew expiring certificates. When paired to a Poly video system, your touch controller syncs settings automatically from your Poly G7500 system or Poly Studio X video bar.
Configure or pair the touch controller in a staged network before moving to an 802.1x enabled network.
-
Settings can't be configured via the touch controller. SCEP and 802.1x settings are read-only.
-
The touch controller syncs all SCEP and 802.1x settings from the primary device.
-
Settings can either be set in the system web interface or provisioned via Poly Lens.
Note: Only HTTP SCEP server URLs are currently supported. Your SCEP challenge password must be configured as a static password. Only a single set of credentials is shared between the Poly G7500 system or Poly Studio X video bar and the Poly touch controller.
People counting on Poly G7500 and Poly Studio X70 video bar
People counting is now available on the Poly G7500 system with a USB- connected Poly Studio E70 camera and the Poly Studio X70 video bar.
People counting is now available on a Poly G7500 system with a USB-connected Poly Studio E70 camera in Microsoft Teams and Zoom. This feature is now available on all Poly Studio X video bars. Change your shutter settings to allow people counting to work, in the system web interface, select .
Poly DirectorAI people framing enabled on Poly Studio X30 and Poly Studio X50 video bars
You can now enable Poly DirectorAI people framing on Poly Studio X30 and Studio X50 video bars for all applications including Poly Video mode.
Poly DirectorAI people framing is recommended for spaces with 6 participants or less. For best results on Poly Studio X30 and X50 video bars, in the system web interface under Workspace Lighting , select Conference Mode.
For spaces with glass walls, highly reflective surfaces, or near public areas, Poly recommends that you configure Poly DirectorAI Perimeter to limit framing of unintended persons and reduce distractions to the far end.
Note: Poly DirectorAI people framing will not work in 4K resolution on Poly Studio X30 and Poly Studio X50 video bars. People framing is no longer a preview feature and is now fully supported and tested.
Diagnostic / Video Capture on the Poly Studio E70 camera
Diagnostic / Video Capture is now available on a Poly Studio X70 video bar with a USB-connected Poly Studio E70 camera.
Capture audio and video data and send it for diagnosis via either Poly Lens or download it via USB. Access this feature in the system web interface under Diagnostic / Video Capture.
Poly Speaker Volume Boost on Poly Studio X70 and Poly Studio X52
Poly Speaker Volume Boost is now available on Poly Studio X70 and Poly Studio X52 video bars in all provider modes.
Enable Poly Speaker Volume Boost to increase the system volume above the normal maximum output level while also decreasing the bass to prevent distortion. Enable this feature in the system web interface, go to Audio, and select the Speaker Volume Boost check box.
Poly Speaker Output Enhancement via 3.5mm lineout on Poly G7500 in Microsoft Teams
Poly Speaker Output Enhancement is available to boost 3.5mm lineout audio on the Poly G7500 system in Microsoft Teams.
Enable Poly Speaker Output Enhancement to increase the system volume above the normal maximum output level while also decreasing the bass to prevent distortion. Enable this feature in the system web interface, go to Audio, and select the Speaker Output Enhancement check box.
Expanded support to connect up to four Poly Trio C60 conference phones
Poly G7500 and Poly Studio X video bars now support up to four connected Poly Trios C60 conference phones as audio devices (Note: This depends on the Provider being used.)
Deliver an audio solution for medium and large rooms by connecting an additional two Poly Trio C60 conference phones as audio devices to a Poly G7500 system or Poly Studio X video bar. This setup is supported while using Poly Video mode, Device Mode, Microsoft Teams Rooms, and Zoom Rooms.
Poly Sound Reflection Reduction supported via line in / line out and USB on DSP processors
Support has been extended for Poly Sound Reflection Reduction.
Poly Sound Reflection Reduction is supported via line in and line out or USB with third-party digital signal processor (DSP) products. This feature is available in Microsoft Teams, Zoom, and Poly Video mode.
Software update process now includes the option to ignore HDMI sessions
The software update process has been enhanced with a new option that enables HDMI connected devices to stay connected when the system updates.
This improvement resolves an issue which saw the software update process being blocked due to active HDMI input being detected. Select Ignore HDMI Sessions in the system web interface.
Partner application updates
|
Partner Application |
Version |
Features |
|---|---|---|
|
Microsoft Teams Rooms |
Admin Agent: 1.0.0.202310260109.product Teams: 1449/1.0.96.2024020802 Company Portal: 5.0.6061.0 |
|
|
Zoom Rooms |
Zoom Rooms: 5.17.7.6 Zoom Rooms Controller (TC8 / TC10): 5.17.5 |
|
|
Google Meet |
2024.0122.00.00 |
|
|
Ring Central |
24.1.10.20 |
|
|
Tencent Meeting Rooms |
Rooms: 3.21.250.594 Controller: 3.21.250.570 |
|
|
Dialpad |
1.028.1-0-gd5e4a6d |
|
|
BlueJeans |
N/A |
BlueJeans is no longer supported. After updating to Poly VideoOS 4.2.0, systems that are still using BlueJeans automatically revert to Poly Video mode. |
Release History
This section lists the release history of Poly VideoOS. For previous releases, see the Software Releases
Archive.
| Release | Release Date | Features |
| 4.2 | Apr-24 |
|
| 4.1.4 | Mar-24 |
|
| 4.1.2 | Dec-23 | Microsoft provided update for known pairing issues in Microsoft Teams mode between the system or video bar and the touch controller. A fix is also included for an issue where a video bar in Zoom mode loses configuration settings after a system update. |
| Poly Speaker Framing functionality is now available on the Poly Studio E70 camera in Zoom Rooms for Windows version 5.17.0 or later. | ||
| Audio improvements - the Poly Sound Reflection Reduction feature has been improved in all provider modes. | ||
| Poly Scheduled Auto Restart is now available on Poly TC8 and Poly TC10 touch controllers. | ||
| Poly Speaker Volume Boost is enabled on Poly Studio X70 and Poly Studio X52 all-in-one video bars. | ||
| 4.1.1 | Nov-23 | • People Framing Enabled on Poly Studio X30 and Poly Studio X50 Systems |
| • Distance Estimation Improved in Poly DirectorAI Perimeter | ||
| • Device Mode User Interface Aligned on Poly Studio X Systems and Poly | ||
| Touch Controllers | ||
| • G7500 Audio Output for HDMI and 3.5 mm Connections | ||
| • Partner Application Updates | ||
| 4.1.0 GA2 | Oct-23 | Updated Microsoft Admin Agent, Company portal |
| 4.1.0 | Aug-23 | Introducing Poly Studio X52 |
| Update Your Poly Studio X52 and Poly TC10 Touch Controller | ||
| Poly DirectorAI Perimeter | ||
| Speaker Framing Improvements | ||
| SCEP Support on the G7500 and Poly Studio X Systems | ||
| Poly Sound Reflection Reduction | ||
| Microsoft Teams Support on TC10 | ||
| Poly TC8 / Poly TC10 Platform Update to Android 11 | ||
| Poly Studio X30 Supports Select USB Cameras | ||
| G7500 Supports Connecting One E70 as an IP Camera | ||
| Camera Control Button in Device Mode | ||
| Scheduled Auto Restart on Poly VideoOS Systems | ||
| G7500 Audio Output for HDMI and 3.5 mm Connections | ||
| Transmission Audio Gain Fix | ||
| Partner Application Updates | ||
| 4.0.2 | Jun-23 | • Update Information for VideoOS 3.x to VideoOS 4.0.2 |
| • DSP USB Audio Processor Fix | ||
| • Update to Poly Support Site Download URL | ||
| • Partner Application Updates | ||
| 4.0.1 | May-23 | • Important Update Information for VideoOS 4.0.1 |
| • Platform Update to Android 10 | ||
| • Workflow Server Calendar Information Fix | ||
| • Update to Poly Support Site Download URL | ||
| • Partner Application Updates | ||
| 4.0.0 | Mar-23 | • Important Update Information for VideoOS 4.0.0 |
| • Updating Your System to VideoOS 4.0.0 | ||
| • Recover a System Updated to VideoOS 4.0.0 from 3.13.1 or earlier | ||
| • Platform Update to Android 10 | ||
| • Factory Restore Partition Update to 4.0.0 | ||
| • Certification for Microsoft Teams on G7500 and X70 | ||
| • Support for Google Meet | ||
| • Microsoft Teams Sign-In | ||
| • Poly Lens Connection Fix | ||
| • Update to Poly Support Site Download URL | ||
| • Partner Application Updates |
Older releases:
- Older 4.1.4 release >here<
- Older 4.1.3 release >here<
- Older 4.1.2 release >here<
- Older 4.1.1 release >here<
- Older 4.1.0 GA2 release >here<
- Older 4.1.0 release >here<
- Older 4.0.2 release >here<
- Older 4.0.1 release >here<
- Older 4.0 release >here<
- Older 3.14.2 release >here<
- Older 3.14.1 release >here<
- Older 3.14.0 release >here<
- Older 3.13.0 release >here<
- Older 3.12.0 release >here<
- Older 3.11.0 release >here<
- Older 3.10.0 release >here<
- Older 3.9.1 release >here<
- Older 3.9.0 release >here<
- Older 3.8.0 release >here<
- Older 3.7.0 release >here<
- Older 3.6.0 release >here<
- Older 3.5.0 release >here<
- Older 3.3.4 release >here<
- Older 3.3.2 release >here<
- Older 3.3.1 release >here<
- Older 3.3 release >here<
- Older 3.2.3 release >here<
!!! Please feel free to leave comments !!!
