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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-29-2024 08:14 AM

HP Recommended

Does anyone know if the RealPresence group 700 is end of support?

It is impossible to find the answer ...

We know for 500 and 310 for 700 is not clear

Thx a lot

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3 REPLIES 3

‎05-01-2024 09:40 AM

HP Recommended

Hello, @OlivierG31, and welcome to the HP Poly community.


Group 700 is end-of-life, but we still provide support for the group 700.

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.

Regards,
Salman

 

 

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‎05-02-2024 01:29 AM

HP Recommended

Thx for your answer

 

Is there a date of end of Software Support? 

Is there a possibility to extend warranty and until when? we had support from Polycom before and know we have to real news ...

The version of our group 700 is 6.2.2.8 and as I know there won't be any new version ...

 

Thx

Olivier

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‎05-02-2024 12:07 PM

HP Recommended

Hi @OlivierG31,

 

The firmware version 6.2.2.8 for Group 700 is the latest.
 

I would request that you contact our HP support teams if you need further assistance, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.

https://support.hp.com/us-en/poly

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.

Regards,
Salman

Reply
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