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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-13-2023 10:31 AM

HP Recommended
Product: HP RG
Operating System: Linux

Hello,

 

When a new user in connecting via RGS for the first time to a domain run with Samba they cannot authenticate when the option "Must change on next login" is set for their password. With the option turned off they are able to authenticate. This behavior used not happen but has started occurring in recent months. 

 

Has anyone else ecountered this issue? Any help would be greatly appreciated.

Tags (2)
3 REPLIES 3

‎11-13-2023 03:26 PM

HP Recommended

We have a similar setup with Samba AD and migrated to a new domain within the last few weeks, so everyone had to do a first time login with password change. There weren't any issues doing that using ZCentral version 20.4.0.8886.

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‎12-12-2023 02:43 PM

HP Recommended

Are you using RGS or Remote Boost?  If Remote Boost are you using V20.4.1.?

Kelly

I am an HP employee.

I am an HP employee.
1 person found this reply helpful
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‎12-14-2023 05:57 AM

HP Recommended

Yes, we are using "20.4.1". Please note one of my colleagues has been in touch with you via a ticket and you have mentioned making a patch available to fix this. Regardless, might be beneficial to post the details here in case anyone else encounters this issue. 

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