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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-03-2024 02:18 PM

HP Recommended
Product: HP OfficeJet Pro 9135e All-in-One Printer

I changed HP printers and have 38 unused ink cartridges to return. How do I do this for credit.

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1 REPLY 1

‎05-06-2024 06:41 AM

HP Recommended

Hi @JMC4876,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Returning unused HP ink cartridges for credit typically involves following a specific process set by HP. 

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

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