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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-05-2024 02:29 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

My black ink cartridge I got from instant ink subscription is full, but has major printing issues. It prints with huge white streaks through text and photos. I have tried going through the app to clean the cartridges and aligning the printer, but nothing is fixing it. The color cartridge works great. Because the ink is full, I can’t request another black cartridge through my subscription. Is there anyway I can just request new cartridges? Would that fix the problem?

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1 REPLY 1

‎05-05-2024 02:45 PM

HP Recommended

I figured out how to order more ink through the virtual assistant. Hopefully that clears up any issues I have 

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