HP instant Ink

[Mamin20]

I am not happy with the service provided by HP. Recently, I bought a new HP Deskjet 4100e printer. It clearly mentioned that I'd get a six-month trial of HP instant ink. My ink is low, and I am trying to avail myself of this amazing trial offer. I only received a one-month trial; my dissatisfaction with HP's service has led me to consider switching to a different printer. The printer is also not good in terms of printing quality.

[Gaya1239]

Hi @Mamin20,

Welcome to the HP Support Community

I understand you are facing an issue with your Instant Ink Account free 6-month trial. Not to worry I will help you to get a resolution to resolve the issue.

You may also refer to the document -- Enrolling in HP Instant Ink

Please update the payment information

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Mamin200]

Hey, I don't think so you resolved my issue. My payment method already updated. And I didn't get 6month trial ink. I got only one month best part is that, I am out of ink waiting for you guys for one week inst ink...

[Gaya1239]

Hi @Mamin20 ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.