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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎05-05-2024 08:35 AM

HP Recommended
Product: OMEN Desktop PC 25L GT11-0000i / GT12-0000i (7WM02AV)
Operating System: Microsoft Windows 11

My CPU fan and back fan are running on top speed for no reason. I did a Bios fan test and got the result that my control of my thermal ventilation has a issue. My pc works ok but the fans keep at top speed even in bios. I got the error code RSH0GX-AMLC3V-GXGH4J-J3L103 .

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1 REPLY 1

‎05-05-2024 01:12 PM - edited ‎05-05-2024 01:18 PM

HP Recommended

Hi @RobsonRobin 

 

Welcome to the HP Forum.

 

Try the error code you have at this HP Site. This might provide a clue which relates to the high fan speeds.

 

You need the product number in the following format: xxxxxxx#xxx at the above site to get a valid result.

 

I can only guess you may have a CPU thermal problem or a MB/CPU temperature sensor problem.

 

Download and run HWiNFO Portable Here to check all system temps.

 

Let the Forum know how it goes.

 

Regards

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