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HP 255 15.6 inch G9 Notebook PC (50J79AV)

hello my computer keeps saying this and i did a lot of the options such as reset everything bios recovery hard reset and cmos reset please help me

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3 REPLIES 3
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None of those have anything to do with this error -- as this is what happens when a Windows Update or Factory Reset fail.

 

Were you doing a factory reset?

 

What OS version are you running -- Win 10 or Win11?



I am a volunteer and I do not work for, nor represent, HP
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no my computer just crashed when i was using it and went blank then next second that screen popped up and it been like that for a day. I have windows 11 and i did everything such as reset everything and still doesnt work

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This message means that Windows has become corrupted -- so much so, that it can no longer boot. MS puts up this message to tell you that Windows will repair itself -- but in my experience of having seen this dozens of times over the years, it has NEVER been able to make those repairs. So it keeps rebooting and redisplaying this again and again -- until you get disgusted and turn off the PC!


This problem is nearly impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.

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First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html


If you don't know how to start using Advanced Startup Options, then read this: https://www.elevenforum.com/t/boot-to-advanced-startup-winre-in-windows-11.425/


Then, follow these steps to reset Windows Update:
https://www.elevenforum.com/t/reset-windows-update-in-windows-11.3808/#post-327702


If these work, when you finally reboot, you should then be able to login to a working Windows desktop.


If these don't work, you would have to resort to reinstalling Windows from scratch.



I am a volunteer and I do not work for, nor represent, HP
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