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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
I assume you cannot boot into windows. Before trying to fix the startup problem please verify your hardware is good
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates or repairs if disk or memory fail, especially a BIOS update.
If diagnostics pass try to boot into repair or safe mode.
This explains how to boot into safe mode
https://support.hp.com/bg-en/document/ish_5000477-5000532-16
skip down to "Enter safe mode from outside windows"
select "startup repair"
Let me know what happens.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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