• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP All-in-One Desktop PC 24-cr0000a (71U93AV)
Microsoft Windows 11

This is a continuation of the various topics concerning HP One Agent:

 

There is a way to prevent HP One Agent or any unwanted app/driver/etc.  from automatically  being reinstalled after it's been uninstalled. 

 

Going back several years and versions of Windows, users had the option to block unwanted updates by manually showing them or hiding them.  That disappeared a number of years ago.  HOWEVER, in trying to block a troublesome Realteck driver from being reinstalled last week, I stumbled upon a handy tool for Windows 10/11 users that few know about -- The "Microsoft Show or Hide Updates tool", which can be downloaded from this site -- https://www.majorgeeks.com/files/details/microsoft_show_or_hide_updates_troubleshooter.html

 

After you download it, uninstall HP One Agent, then run the troubleshooter app.  When you click on the "next" button, it will check for Windows updates, and provide a list of pending updates, but will not automatically download and install them the way Windows Updates does.  Instead, you'll be given the option of hiding them.  Once hidden, the update will not reinstall itself.

 

You can find out more about Microsoft Show or Hide Updates here -- https://learn.microsoft.com/en-us/answers/questions/1341898/how-to-block-specific-windows-updates -- or via a Google search.

 

Hope this helps,

David

1 REPLY 1
HP Recommended

Unfortunately, this technique will only work for a specific update of the program, which won't be labeled. Here's how to get rid of HP One Agent permanently.

1. Open the HP Privacy Settings app
2. Click on "No to All"
3. Click Done
4. Uninstall HP One Agent with Revo Uninstaller

or
1. Open the MyHP app
2. Click on "Settings"
3. Click on "Privacy"
4. Click on "Click here"
5. Click on "No to All"
6. Click Done
7. Uninstall HP One Agent with Revo Uninstaller

This process tells HP that you don't give them permission to see your activity, which appears to be the main purpose of this program. It's been gone from my computer for a few weeks, and three weeks ago I set up a friend's new laptop and turned off all the privacy settings, and she doesn't have HP One Agent running on her system. I think it's a permanent fix.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.