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‎05-04-2024 11:13 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hey i just got the low profile intel arc a380 for my 800 g3 tower with 250 watts psu, i installed the arc control panel for my gpu and my pc became so laggy, also i connected my dedicated gpu to hdmi to my monitor for some reason my apps dont show on the desktop, im also trying to find resizable bar on my hp boot bio options

20240504_095229.jpg

 

, and i cant find it ive been at this for 3 days now super frustrated i looked and ask people online if they know how to do it. but I havent had any luck pls help me.

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5 REPLIES 5

‎05-04-2024 01:14 PM - edited ‎05-04-2024 01:30 PM

HP Recommended

Hi @Fallenskump2002 

 

Welcome back to the Forum.

 

Low profile Arc 380 specs at this Site reveal it is a 75 watt TDP card that will run on a 250 watt power supply. For some inexplicable reason this card requires one 8 pin PSU connection to run the card. I have no idea why a 75 watt card would need 150 watts from the power supply (PSU).

 

Does your PSU have this 8 pin connector?

 

You would have to remove the Arc 380 if you want to go back to dedicated graphics.

 

The Resizable Bar setting would probably be in the BIOS (F10) in a PCIe settings submenu if HP is providing this tweak.

 

I have no idea why you can't see Desktop Apps. Never had this problem in my many decades of computing (since 1992).

 

Regards

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‎05-04-2024 01:50 PM

HP Recommended

Thats the thing after all the arc installation the intergraded gpu (Intel hd 630) disappeared from the device manager completely, i was searching the web for that too and no helpful results

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‎05-04-2024 01:52 PM

HP Recommended

Hi @Fallenskump2002 

 

You have to physically remove the Arc 380 to go back to Integrated graphics.

 

Regards

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‎05-04-2024 02:06 PM

HP Recommended

it is removed and i uninstalled the gaming arc control panel (idk if that was a bad move or not)

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‎05-04-2024 02:10 PM - edited ‎05-04-2024 02:16 PM

HP Recommended

Hi @Fallenskump2002 

 

I am fuzzy on what is now happening.

 

So, you removed the Arc 380. Uninstalling Arc software would not cause a problem.

 

The PC should POST with video using integrated graphics. Window should run.

 

Windows Update should reinstall Intel graphics drivers.

 

What's happening?

 

Regards

 

 

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