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HP Recommended
HP touchsmart 520 PC

My sound driver on the PC is not working at all. I've tried troubleshooting it but there has been no change. 

1 REPLY 1
HP Recommended

If you are running W10, see if installing this W10 audio driver and restarting the PC gets the sound to work again:

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

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