• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-09-2023 11:20 AM

HP Recommended
Hello all,

 

we just released UC Software UCS 6.4.6 for all compatible VVX phones (VVX 150, 250, 350, 450, and EM 50, VVX 101, 201, 301/311, 401/411, 501, 601).

 

What’s New in This Release

 

Poly Unified Communications (UC) Software 6.4.6 is a release for OpenSIP only deployments.

 

UC Software 6.4.6 no longer supports or has fixes for Skype for Business On Premise.

 

These release notes provide important information on software updates, phone features, and resolved issues.

 

What’s New in This Release

 

Improved call recovery after TCP connection interruptions


Some calls may be recovered after a brief network interruption in cases where either the TCP stream used for SIP messaging is closed by the far end with a TCP FIN or RST, or, when a TCP keep-alive fails to receive a TCP ACK. The phone will attempt to reconnect through its list of candidate proxies and if the phone restores its registration via the same proxy IP address it was registered to before the failure, a reINVITE will be sent for each call active at the time of the interruption so that contact information may be refreshed.

Configuration: None


Resolved Issues

 

The following table lists the resolved issues in UC Software 6.4.6

 

Issue ID(s) 

Description 

VOICE-76523 

Users cannot answer, hang up, or adjust the volume from a Voyager headset paired to the BT700 on a VVX phone running 6.4.4 or 6.4.5 software.  

VOICE-76890 

When a non-Poly USB headset is connected to the phone the audio coming through the headset was clipping on some VVX 250, 350 and 450 phones.  

VOICE-76246 

Parked Call Icon disappeared after 10 minutes.  

VOICE-76155 

New Hardware revision VVX 250, 350 and 450 phones may randomly reboot when idle.   

VOICE-75906 

VVX phones running 6.4.0 and above will append “Unknown” to the Caller ID when displaying the incoming call screen  

VOICE-75642 

Phones may not be able to recover TCP/TLS registration after a connection is temporarily interrupted.  

VOICE-75238 

Call lists menu on VVX phones showed Chinese and Polish characters when custom Croatian language was configured.  

VOICE-75071 

The SCEP sourced CA certificate is not included in the list of trusted CAs when a TLS profile's CA list is set to "All"  

VOICE-74281 

If a VVX phone calls to a party that then broadcasts SMS as SIP MESSAGE requests using the call's SIP dialog, the phone may incorrectly drop the call. 

VOICE-73365 

Improve interoperability with different SCEP servers.

  

VOICE-77128 

When an IP address is added to the set of a phone's proxies/servers via DNS, and reregistration after failover with periodic failback is enabled, the phone will gradually exhaust its resources and eventually cease to maintain its SIP registration(s) 

VOICE-76216 

In rare scenarios phones can select an incorrect SIP registration expires value which will cause the line to be temporarily unregistered. 

 

Security Updates


See the Security Center for the security advisories, bulletins, and related acknowledgments and recognition.


Technical Updates


For technical updates regarding UC Software and VVX products, see Poly Engineering Advisories and Technical Notifications.

 

Older Software:

  • Older 6.4.5 release >here<
  • Older 6.4.4 release >here<
  • Older 6.4.3 release >here<
  • Older 6.4.2 release >here<
  • Older 6.4.1 release >here<
  • Older 6.4.0 release >here<
  • Older 6.3.1 release >here<
  • Older 6.3.0 release >here<
  • Older 6.2.1 release >here<
  • Older 6.2.0 release >here<
  • Older 6.1.1 release >here<
  • Older 6.1.0 release >here<
  • Older 6.0.0 release >here<
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.