[FAQ] What do the different Icons on my Poly phone mean, and can I change them?

[SteffenBaierUK]

A general list for the different Icons and Call States or Status indicators can usually be found in the User Guide for example >here< (also attached as PDF)

NOTE: In most of the below examples only the service provider who set up the phone or an administrator with access to the phone can make the change!

• Private Line
  
• BLF / Busy Lamp Field
  Busy / in Call BLF
  

   Idle BLF

  
  Receiving a call
  

  Do not Disturb/DND BLF

  

   More details and how or if they can be changed or removed >here <

 

• Presence (UCOne Broadsoft / Buddy Watch openSIP)
  More details and how or if they can be changed or removed >here<

 

• Contact/Speed Dial
  
  More details and how or if they can be changed or removed >here<

 

• Shared Line
  
• EFK Enhanced Feature Key List
  

   More details and how or if they can be changed or removed >here<

   
• Skype for Business Favorite
  
  More details and how or if they can be changed or removed >here<

 

• Can I change an Icon?
  For CCX or Trio please check >here<
  For VVX only when in Broadsoft mode. Please contact the Administrator
   
• Can I disable a Button or Key on my Phone?
  Please check >here<

• Can I re-arrange / change the appearance of Line, BLF, Speed Dial and Presence Keys?
  More details and how or if they can be changed or removed when running openSIP >here< and Skype for Business >here<