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HP Recommended
EncorePro 720
Microsoft Windows 11

Encorepro 720 not stereo sound

1 REPLY 1
HP Recommended

Hello TanagoolYenjai, welcome to the HP Poly community.
I am really sorry for the issue you are facing with the EncorePro 720.
Could you please try connecting the headset to a different PC, or to a different USB port and check if the issue is still persisting?

Regards,
Meghana
 

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