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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-01-2023 01:48 PM

HP Recommended
Operating System: Other

Hello.

 

I have a situation where I need to update G Series devices (mainly Studio X50) in a warehouse without internet.  I would like to setup a switch and server where I can point my devices to a custom URL and update the endpoints and then ship them to the site were they will be installed.

 

Anyone know of any documentation or guides could be me setup a server to host a custom URL integration for software update?

 

Thanks,

 

John Asche

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2 REPLIES 2

‎11-01-2023 01:53 PM - edited ‎11-01-2023 01:59 PM

HP Recommended

Hello @johnasche ,

 

welcome to the HP Poly community.

 

I can only suggest our Video FAQ article here:

 

Jun 03, 2021 Question: Can I provision a Poly G7500 or Studio X via USB or a local HTTP server, and what format do I need to use?

Resolution: Please check => here <=

 

Please ensure the TC8 is paired and ensure you upgrade to PolyOS 3.11 initially as there is a change and the risk you can kill the TC8. Please use this build to update the units 

https://s3-us-west-2.amazonaws.com/pgs-support/pub/test_acceptance.html?a5dd946acc6a33b2adb66252a8a7... and Unzip it

 

I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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‎11-01-2023 02:17 PM

HP Recommended

Thanks for the quick response Steffen.

 

If I figure it out I will try to document my findings here.

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