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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Polycom 310

Good day. After attempting the update, the red LED flashes in the panel. I tried to update the flash-memory. Shows an error " Please save a valid software key file to the USB device".  I got the key from a support site

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