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HP Recommended
Poly Clariti Manager

Hello,

 

Sharing the direct link & PDF file to the latest Poly Clariti Manager 10.12.x release notes. 

- I figured it could help others struggling to navigate HP Support portals for Poly Clariti data.

 

Direct link to 10.12 release notes: https://docs.poly.com/bundle/poly-clariti-manager-10-1-2/resource/poly-clariti-manager-10-1-2.pdf 

 

Direct link to Clariti Manager documentation still current on the old Poly site: https://docs.poly.com/category/cl-cm/ 

- 10.12 Admin Guide: https://docs.poly.com/bundle/cm-ag-10-12/page/overview.html 

- 10.12 Getting Started Guide: https://docs.poly.com/bundle/cm-gsg-10-12/page/before-you-begin.html 

 

Hope it helps a couple people out there 😀

 

 

--------------------------------------------------------------------------------------------------

Some details on the issues I faced just to locate the release notes today:

  • I've seen the post regarding Poly Clariti Manager Version 10.12 has been released, unfortunately without a link (or attachment) to the release notes...
  • I spent too many hours today attempting for the 3rd time since the merger to access needed links.
  • I cannot find any Clariti Manager / RPRM 10.12.x documentation or data AT ALL for any version on HP's sites, links, and overly complex "support" portals. It does not even come up as a product:

LZK_0-1707147177025.png  LZK_2-1707148357864.png

* Via the link on the above forum post saying "...have a look at the Poly Clariti Product Support Page for details. Select the Software Tab for access to the current downloads," There are 2 Software "tabs" or buttons. First one only offers Poly Lens as an option, 2nd one does not work.

 

LZK_1-1707147238371.png

** Attempting to use the "Identify your product for manuals and specific product information" method lists mostly phone/endpoint units and only 2 entries for Software, both Poly Lens.

 

 

That is on top of always having difficulties trying to open a case for any Poly,  Clariti Manager or endpoint, support.

 

I really hope HP figures this out soon....

 

 

 

 

 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.