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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎03-27-2024 07:20 AM - last edited on ‎03-27-2024 11:33 AM by Level 14

HP Recommended
Product: DMA CORE

Hello!

 

We have an issue regarding the Clariti Core, version 10.3.3.1

 

When we attempt to make a call, it fails, the error in the call history is: 

Sequence 11:  socket error: Received fatal alert: bad_certificate, No response in 5000ms, No respons

I tried to look for this but I have found nothing.

 

I did revert the certificate to default (both Core and Edge), the call does not make to the Edge.

 

Does anyone have a solution ?

 

Regards

 

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1 REPLY 1

‎03-27-2024 11:34 AM

HP Recommended

Hello @JohanBonvalet ,

 

welcome back to the HP Poly community.

 

As we are all volunteers I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

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