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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎01-03-2024 02:49 PM - last edited on ‎01-05-2024 03:31 PM by Moderator

HP Recommended

Hi, can someone direct me to the Poly Camera Control App and Poly Audio Services App Download page. I can only reach a 404 error link. Thanks!

3 REPLIES 3

‎01-06-2024 03:07 AM

HP Recommended

Hello @Klukens ,

 

welcome to the HP Poly community.

 

Poly Support has moved and most current software can be downloaded via Poly Lens.

 

I created an FAQ post explaining this in the Video FAQ:

 

  • Jan 06, 2023 Question: Since the move from Poly to HP where can I download Software?
    Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud

SteffenBaierUK_0-1704535666704.png

 

If you still struggle I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎01-31-2024 04:02 AM - edited ‎01-31-2024 04:04 AM

HP Recommended

Hello,

 

Is it possible ton find older versions somewhere ?

Thanks for your help

 

Regards,

Quentin

Was this reply helpful? Yes No

‎01-31-2024 04:05 AM

HP Recommended

Hello @Quentin_F ,

 

welcome to the HP Poly community.

 

If there is no older version hosted on the Poly Lens page as explained above I can only suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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