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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-12-2024 08:53 AM

HP Recommended
Product: KW100 (Kaptivo Wall Mount Camera)
Operating System: Other

Hi,

I work at a university and we have over 40 Kaptivo whiteboard sharing cameras. Recently, the intellectual property was sold to Poly Communications, and the cloud service was decommisioned, leaving these devices working only on local networks.  I was wondering if there is any plan to restore or release a new cloud service for these devices, since the standalone/local mode is not suitable when we work with students abroad.

 

Thank you

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2 REPLIES 2

‎04-29-2024 12:19 PM

HP Recommended

Hi, I have the same question. Does anyone have an answer?

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‎04-29-2024 12:40 PM

HP Recommended

Hello @Grecia123 and @matsoan ,

 

welcome to the HP Poly community.

 

As you are both from the same region, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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