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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I have multiple Poly OBI 300 series devices that have a shortened MAC address after updating the firmware. The MAC address starts with "9C" in the UI. But when requesting or reserving an IP through DHCP, for any OBI 300 series that has been updated to firmware 3.2.4, 3.2.5, or 3.2.6, the MAC address is shortened and the "9C" is not part of the MAC address when registered by the DHCP server. Our SIP Gateway also no longer finds the device using the full MAC. Older OBI 300 series with firmware 3.2.2 did and do register as expected with complete MAC address that begins with "9C".
In the screenshot below, the 2 OBI302s that have not been updated appear in DHCP with the complete MAC address beginning with "9C". The 2nd pair of OBI302s, have been updated to 2.3.5 and now will only appear with a MAC address that is an incorrect length and missing "9C" at the beginning. This behavior is the same for versions 3.2.4, 3.2.5, or 3.2.6.
